Shipping policy

Shipping Policy

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once shipped, delivery times depend on the selected shipping carrier and service level.

Customers will receive tracking information via email once the order is shipped.

We are not responsible for delivery delays caused by carriers, weather conditions, customs processes, or incorrect address information provided by the customer.

Damaged or Lost Packages/Items

 

If your order arrives damaged, incorrect, or defective, you must notify us within 48 hours of delivery with photo evidence:

 📧beautyroomstore.usa@gmail.com

Each case is reviewed individually.